Algemene voorwaarden

Operator:
APEX TRADEMARK LIMITED
Registered in Hong Kong
Company Registration No.: 79652266

Address:
FLAT 2304, 23/F HO KING COMM CENTRE
2–16 FA YUEN STREET
MONG KOK
HONG KONG

Contact Information:
Email: support@gotsneak.com

Authorized Representative:
CAMINGAWAN, REAH MAE, ESLANA

Disclaimer:
While we make every effort to ensure that the information on this website is accurate and up to date, we cannot guarantee that all details are complete or correct at all times. APEX TRADEMARK LIMITED reserves the right to make changes or updates at any time without prior notice.

Last updated: 13.08.2025

Terms and Conditions

These Terms and Conditions (“Terms”, “Agreement”) govern your use of the website
https://www.gotsneak.com (the “Website”) operated by APEX TRADEMARK LIMITED (“we”, “our”, “us”), a company registered in Hong Kong.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Definitions

Customer, you, your – the person or entity purchasing goods from us.

We, us, our – APEX TRADEMARK LIMITED, trading as GotSneak.com.

Goods – any products offered for sale on our Website.

Order – the request by you to purchase Goods from us.

2. Scope

These Terms apply to all purchases made through our Website. Separate terms may apply to promotions, competitions, or additional services, which will be communicated at the time.

3. Eligibility

By placing an order, you confirm that you are:

At least 18 years old, or have parental/guardian consent;
Legally capable of entering into binding contracts;
Providing accurate and complete information when placing your order.

4. Orders & Contract Formation

By placing an order, you make an offer to purchase Goods from us.
The contract is only formed once we send you an order confirmation email.
We reserve the right to refuse or cancel any order at our discretion, including for reasons such as product availability, pricing errors, or suspected fraud.

5. Product Information & Availability

We strive to ensure that all descriptions, images, and prices are accurate.
Colors and product details may vary slightly due to photography and display differences.
Availability information is subject to change without notice.

6. Prices & Payment

All prices are displayed in [specify currency, e.g. EUR or USD] and [include/exclude] applicable taxes.
Payment is accepted via Klarna, PayPal, Google Pay, Apple Pay, and other methods available via Airwallex.
We reserve the right to change prices at any time; however, changes will not affect orders already accepted.

7. Shipping & Delivery

Shipping is subject to our Shipping Policy, which forms part of these Terms.

Delivery estimates (typically 5–20 business days) are estimates only and are not guaranteed. Delays may occur due to customs processing, logistics issues, or other external factors.

8. Customs & Import Duties

Customers are responsible for all customs duties, taxes, and import fees required by their local authorities.

9. Right of Withdrawal & Returns

You have the right to withdraw from the contract within 14 days of receiving your order.
Returns are subject to our Return & Withdrawal Policy.
Return shipping costs are the responsibility of the customer.

10. Intellectual Property

All content on GotSneak.com (including logos, images, text, graphics, and software) is the property of APEX TRADEMARK LIMITED or its licensors.

You may not use, reproduce, distribute, or exploit any content without prior written consent.

11. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our Website or Goods.
Our maximum liability for any claim shall not exceed the total amount paid by you for the relevant Goods.

12. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, wars, pandemics, supply chain disruptions, or government actions.

13. Account & Security

If you create an account, you are responsible for maintaining its confidentiality and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Hong Kong.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Amendments

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the revised “last updated” date. Continued use of the Website constitutes acceptance of the updated Terms.