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Company Information (Responsive)

Company Name: APEX TRADEMARK LIMITED
Registration Number: 79652266
Address:
FLAT 2304, 23/F HO KING COMM CENTRE
2–16 FA YUEN STREET
MONG KOK
HONG KONG

Right to Withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day on which you receive the goods.

Return Conditions

  • Items must be unused, in their original packaging, and in the same condition as received.

  • The cost of return shipping is borne by the customer.

  • We strongly recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

Non-Returnable Items

  • Gift cards

  • Items marked as “final sale”

Refunds

Once we receive and inspect the returned item, we will process the refund within 14 days using the original payment method.

How to Initiate a Return

To initiate a return, please contact us by email:

📧 support@gotsneak.com

Please include your order number and the reason for the return.